Understand CMNTY with our 1 minute video.
Host open forum discussions to improve services or invite brand enthusiasts to write a guest blog. Online customer engagement can give you vital business insights. It can increase customer loyalty and lower support costs.
For marketing and research departments it’s key to know if overall satisfaction is still on track. Doing your customer research via online communities can give you rich and more insightful data. Connect the people that matter most to you.
Create a social network for groups of people sharing an identity or interest. Link to your website, go mobile and allow members to share content. Create special access for your most active users and reward participation!
