One Human Connection at the Time.
Our society is more connected than ever before. Still, brands leave opportunities unused that can bring them closer to customers and help them understand people’s needs better. While surveys and chat bots are convenient, they miss the key ingredient of trust: authentic human interaction. As a result, people are less invested to open up. Brands risk obtaining an incomplete picture of what people want, and people may lose interest because they don't feel understood.
With CMNTY’s insights community platform, companies can develop a deep understanding of people's needs by building a community of (potential) customers around their brand. Marketers, insights professionals and brand agencies can use these temporary and continuous insights communities to interact with people on a human level.
Through their words and actions, community members provide insights that enable analysts to paint a detailed picture of customers. They can find the reasoning behind opinions, discover patterns in behavior and get answers without having to ask questions.
By combining data points with humanized customer insights, CMNTY empowers brands to evolve continuously around their customers and adapt to their changing preferences and market conditions with speed and scale.
110 Wall Street
New York, NY 10005
+1 (888) 57-CMNTY / +1 (888) 572-6689
Kastanjelaan 400 (Microlab)
5616 LZ, Eindhoven
+31 (0) 40 340 0440
Enrich your market research with highly interactive and visual qualitative studies that people love to participate in. Schedule a personal walkthrough of CMNTY Platform or get free trial today.