CMNTY

Celebrate Spring With Savings! – Get Up To 25% OFF!

Get Up To 25% OFF! Spring is here, nature is blooming and we at CMNTY want to help you grow too! Your interest in the CMNTY Platform means so very much to us, whether you signed up for a trial, or are a current or past customer. We hope to spread the savings and, with […]

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Customer community

How To Get The Most Out Of Your Customer Community Platform

Once you set up your customer community platform, your customers will have an online home to share stories, ideas, and experiences. But you probably noticed that it’s going to take a whole lot more than simply setting up your platform and inviting users to make your community remarkable – both from a user experience and company return on […]

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Insights communityMarket research

MROC: What You Need To Know About This Market Research Tool

Planning out your next brilliant marketing strategy to hopefully capture the attention of your target customers? Perhaps you’re just curious as to what all the fuss has been about Market Research Online Communities (aka MROCs). Whatever your situation, in this post we’ll discuss all things. Why it’s important, how it functions, and the importance of MROC in […]

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Community building

Community Engagement Strategies – 4 Effective Ways to Keep Members Engaged and Inspired

Looking for effective community engagement strategies? Want to help improve the retention and growth of your business community? We’ve got 4 tips that’ll help improve your community engagement. We sometimes have the impression that community building unintentionally happens on its own. It seems like the buzz around your brand manifests by itself and conversations and […]

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Integrations

Automate Community Tasks Using CMNTY’s Zapier App

Updated Article In August 2017 we introduced beta access to task automation via Zapier. Our Zapier app has now gone public and allows you to connect your CMNTY Platform API with over 1,000 apps. We also added a new Give Points action. Sounds Good, But What Is Zapier Task Automation? Zapier is a tool that […]

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Customer community

7 Ways To Make Customers Love Your Brand

Having a customer engagement strategy should be the top priority of every aspiring brand on the market. The quality of your service may be outstanding, the technology you employ may be cutting edge, your marketing technique faultless… It’s all for nothing if your customers don’t establish an affectionate relationship with your company. So, What is your customer […]

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Customer community

How to Boost Your Customer Satisfaction with Community Platforms

Those in marketing often say that the fate of a business depends on how well it is perceived by the customers. Well, then, you must ensure your business’s success by improving customer satisfaction! We’re going to show you how to do this through your customer community platform. Companies today mostly use social platforms for areas […]

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Security & Privacy

CMNTY Platform Is Now GDPR Ready

You are probably seeing a storm of GDPR related emails coming from your vendors right now. It’s a good thing and we too want to update you on what we have done to ensure your communities are compliant. What is GDPR? Coming into effect on 25 May 2018, the General Data Protection Regulation (GDPR) addresses the changes […]

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Community management

Absolute Do’s for Online Community Management

We know that online community management can sometimes be hard. With so many different ways to approach creating content, moderating member input, and keeping your members meaningfully engaged, the possibilities can seem endless and we know that your time is not. Since you will inevitably have to pick and choose what you want to focus on, […]

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Gamification

5 Steps on How to Design an Expert Gamification Strategy

The majority of big businesses have embraced the gamification hype with varying levels of success. Yes, gamification is here to stay; but it has to be properly implemented in order to maximize the results. To help you with this, we’ve compiled a list of the 5 steps you need to take for a skyrocketing gamification strategy […]

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CMNTY

New Address For CMNTY’s European Branch

CMNTY keeps growing and we are happy to inform you that our European branch moved into a new office (proudly pictured above). Thanks to a flexible concept called Microlab, this new space gives us the same room for growth as our New York office already has. Please update your records with the following contact details: Address: CMNTY Corporation B.V. […]

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Customer journeyInsights community

5 Helpful Tips for Successful Insights Gathering Communities

To extract valuable information from your community, it’s not enough to simply collect intel from your insights gathering community. You have to know how to select the valuable data from the “background noise.” That’s why we’re sharing our 5 tips on how you can use your consumer insights community to create success! 1. Follow the […]

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Community software

How to Boost Customer Engagement with Community Software

Do you want to build your customer engagement? We’re going to go into detail on how community software can massively grow your customer response. Stay tuned and read on! 1. Increased Incentive – Gamification Gamification is one of the most prominent methods when it comes to stimulate your customers into action. But what actually is gamification? Gamification […]

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Online community

Why, How, and What? Build An Online Community Platform in 3 Answers

Have you ever thought about building an online community? Is the idea attractive, but don’t know how to get started? Following the “Why, How, and What” format from Simon Sinek, we’re here to help you get some answers and get started on your online community for good! The Decisive Question – Why? To find answers […]

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Community buildingCustomer community

How to Build a Social Community Around Your Brand

As the global market tears away all of the boundaries between businesses and customers, branded communities emerge as the meeting point of these two worlds. The question for you is: how can I join the party? By building a social community! Why Build a Social Community? One of the more common ways of gathering customer […]

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CMNTY

Introducing New Subscription Plans for DIY Community Platforms

We are updating our subscription plans for DIY community platforms based on the feedback we received from customers over the past 18 months. If you already have a running subscription then nothing will change for you. You can stay on your current plan. The new plans apply to new subscriptions, upgrades and downgrades only. Introduction […]

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CMNTY

Professional Development Platforms: 5 Big Facts That You Need to Know

Of all the types of community platform, professional development platforms are among the least familiar on the market. Here are 5 facts everyone should know about these incredible tools. Professional development platforms are essentially a type of social media platform specifically designed to share training materials and modules with your team. The workshops of the past […]

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Private social network

The Big Battle: Social Media vs. Social Networking

Most people can’t distinguish between “social media” and “social networking”. But a clever marketer not only sees the world of difference, but uses it to their advantage. 1. Social Media vs. Social Networking – Defining and Explaining First things first, let’s work out what each of these terms actually mean. Social Media – a platform […]

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Online community

4 Types of Social Communities that Can Empower Your Business

If you’ve spent any time online, as a consumer or entrepreneur, you are probably already convinced. The power of an online community reaches far. Let’s take a closer look at how they help benefit organizations and create growth for all types of businesses. Let’s quickly delve into just a few examples of the types of online […]

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Customer community

3 Ways Communities Empower Brands to Become Awesome

Have you ever wondered how do all the big names conduct such astonishingly successful marketing campaigns? They seem to barely mention their products, but everyone’s talking about them! It is because communities empower brands! Branded communities It is a mesmerizing concept, really. They employ branded communities; they replace the old fashioned one-way flow of information in marketing […]

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Private social network

The A to Zs of Social Networking Software for Business

Have you found yourself hopping on the social networking software train? But, now, you’re having trouble learning the ropes? If you’ve answered ‘yes’ to these questions, keep reading! We’ve got the A to Zs of social networking software for business right here. This article includes the benefits of social networking software to the specific qualities that […]

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Professional development

5 Ways to Get the Most out of Professional Development Platforms

When was the last time you caught up with your professional development? What about your team? You might recall, in some near or distant past, being told at school or university that continuous professional development would be important for your career. Over the years, you might have even been forced to sit in on a few […]

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Insights community

5 Superb Examples of How to Use Consumer Insights

To improve your marketing, you must understand the ins and outs of the advertising process. And, to set the right foundation for smart advertising, you must master the use of your consumer insights! “At the heart of an effective creative philosophy is the belief that nothing is so powerful as an insight into human nature, […]

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Insights community

Get on Top of Your Consumer Insights: The tools you need to succeed

“80% of your business comes from 20% of your customers.” It’s a statement that’s decades old and well referenced by top marketers (including Seth Godin), but it’s not really any good to you if you don’t know what that 20% of your customers actually want. On the bright side, it’s the digital age. We have more consumer data […]

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CMNTY

BREAKING NEWS: Announcing CMNTY Platform 5

CMNTY Platform 5 introduces new ways for community members to connect, stay informed and be more productive. Build stronger communities and derive better insights that help your organization grow. Great news! CMNTY Platform is getting a major upgrade. We’re super excited about these new features, and hope you are too after learning about what’s new […]

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