CMNTY

Announcing CMNTY Platform 6 – Preview 2: The Challenge Module Reimagined

In September we will release CMNTY Platform 6. To prepare you for what is coming, we will be publishing bi-monthly blog articles that highlight one or more features until the official release date. This is part 2 of the series. In our previous post we explained how CMNTY Platform 6 is the result of many […]

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CMNTY

Announcing CMNTY Platform 6 – Preview 1: CMNTY Pulse

In September we will release CMNTY Platform 6. To introduce you to what is coming, we will be publishing bi-monthly blog articles that highlight one or more features until the official release date. This is part 1 of the series. Last June, we celebrated the 12th anniversary of CMNTY Corporation. And looking at the statistics, […]

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Customer success stories

How Reima Clothing is Giving Consumers a Voice While Collecting Better & Continuous Insights

Reima is a Finnish Clothing brand with a global presence in the functional kids-wear category. Their primary goal is to encourage children to enjoy movement, and the business idea revolves around producing good quality wardrobe for active children ages 0 to 12. International markets make up for 80% of their sales, and the core strategy of Reima […]

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Customer success stories

5 Reasons Why an Insights Community is Ideal for Building Behavioral Economic Models

Fast growing German research firm “StraightONE” combines Behavioral Economic Models and agile methods of Design Thinking to support companies in the development and marketing of their products. They are a team of interdisciplinary experts with decades of experience handling international brands. In this article, they share how online communities help them find answers for their clients. Recognizing […]

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Webinars

Live Webinar Recording: June 6, 2019 – Community Tactics to Maximize Engagement

We are excited to share our Webinars after they have occurred. Please be aware these are recorded live. If you have any questions, please send them to support@cmnty.com. Here is our June 6th webinar on “Community Tactics to Maximize Engagement”:  

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CMNTYProduct updates

CMNTY Platform 5.32.0 – Discussion Board Improvements & Finished Questionnaire Group Trigger

Every two weeks, we release updates to our community platform; today’s release is Platform 5.32.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.32.0. Close Discussions Following our recent development, we did another iteration in Discussion Board. […]

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Customer success stories

How a Community Platform Empowers Adolescent Health Promotion

In this case study RTI International explains how they used a community platform to give shape to adolescent health promotion. In particular, social media campaigns designed to persuade adolescents to make healthy decisions and avoid risky behaviors. Non-profit Research RTI International, a nonprofit research institute, is dedicated to improving the human condition. The institute uses science and […]

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CMNTYProduct updates

CMNTY Platform 5.30.0 – Schedule & Move Discussions, Questionnaire API, Cookie Compliance

Every two weeks, we release updates to our community platform; today’s release is Platform 5.30.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.30.0. Schedule Discussions Following our recent development, we did another iteration in Discussion Board. […]

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CMNTY

CMNTY Corporation Is Now ISO 27001:2013 Certified

We are proud to inform you that as per March 1st, 2019, CMNTY Corporation is accredited with an ISO 27001:2013 certification. A process we started early 2018 and that touched on every aspect of our product and organization. What is ISO 27001? ISO 27001 is an information security standard published by the International Organization for Standardization (ISO). ISO 27001 specifies an […]

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CMNTYProduct updates

CMNTY Platform 5.28.0 – Masking, Unread Status, Badges and API in Discussion Board

Every two weeks, we release updates to our community platform; today’s release is Platform 5.28.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.28.0. Masking in Discussion Board With this release, you can now mark a discussion […]

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CMNTYProduct updates

CMNTY Platform 5.27.0 – Insights Timeline & Summary, New Discussion Board Functionality

Every two weeks, we release updates to our community platform; today’s release is Platform 5.27.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.27.0. Timeframe Selection in Insights In the previous release we added the member growth […]

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Customer success stories

How Meistro Built a Partner & Consumer Community for the Energy Market

Since 2006, German energy service provider Meistro ENERGIE has been supplying climate-neutral energy (electricity & natural gas) to more than 7,000 companies and customers. In this case study, we take a look at how Meistro ENERGIE built the first online community for energy specialists and people in the energy industry to connect and collaborate. The […]

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CMNTYProduct updates

CMNTY Platform 5.26.0 – Discussion Board, Bounce Details, & Member Growth Insights

Every two weeks, we release updates to our community platform; today’s release is Platform 5.26.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.26.0. Ability to Pin Discussions In our continuous effort to expand functionality within Discussion Board, […]

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Customer community

Customer Experience Management and the Role of Online Communities

Want to reduce churn, increase revenues, and generate higher profits? In this article, we’ll look at how online communities can help you level up your customer experience and business growth. Whilst many companies claim to be “customer-centric”, there’s a big distinction between those who are simply saying it and those who are actually living it. […]

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CMNTYProduct updates

CMNTY Platform 5.25.0 – Discussion Board Points, Czech, & Challenge Module

Every two weeks, we release updates to our community platform; today’s release is Platform 5.25.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.25.0. Point Triggers for Discussion Board In the previous release, we added point triggers […]

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Customer community

Customer Intelligence: What It Is and Why It’s Important

Want to get customer insights that can positively influence your business decisions? Then customer intelligence is what you’ll need. In an era where customers know exactly what they want, customer intelligence has never been more important to your decision-making process. In this article, you will find out about customer intelligence and why you should integrate […]

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CMNTY

CMNTY’s ISO 27001 Certification. Status: Fully Certified

Update March 2019: We now are fully ISO27001:2013 certified. In 2018 we started the process of becoming ISO 27001 certified. In this blog we’ll keep you up to speed on how that process is going. Why ISO 27001? At CMNTY we take security very seriously. We believe that our community platforms and the personal data […]

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CMNTYProduct updates

CMNTY Platform 5.24.0 – Discussion Board Points, Blog API, & Security

Every two weeks, we release updates to our community platform; today’s release is Platform 5.24.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.24.0. Point Triggers for Discussion Board As a continuous effort to bring Discussion Board […]

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Customer success stories

How Beautiful Lives Uses Community Insights to Power Design Thinking

Beautiful Lives don’t just offer insights, they offer insights based innovation. The work of this Netherlands based creative insight and innovation agency spans many sectors including consumer goods, mobility, health care and financial services. In this article we take a look at how they use online conversations to power design thinking. Design Thinking Arno Buurman has been […]

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CMNTY

Meet CMNTY at These Insights Events in 2019

With customer intelligence becoming increasingly important to gain competitive advantage, CMNTY is the go-to for marketing research firms and insights professionals wanting to become more knowledgeable on user experiences and consumer needs. Used by top market research firms worldwide, CMNTY is the preferred solution for gaining actionable customer insights and improving loyalty within the shortest […]

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CMNTYProduct updates

CMNTY Platform 5.23.0 – Discussion Board File Export & CMNTY Labs

Every two weeks, we release updates to our community platform; today’s release is Platform 5.23.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.23.0. Discussion Board Files Export As a continuous effort to bring Discussion Board to […]

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CMNTYProduct updates

CMNTY Labs – Click Tracking in Newsletter

CMNTY Labs offers new features for experimenting, exploring and creating new solutions in your community platform. Click Tracking Newsletters with Labs In recent releases we added a lot of insights to your newsletters. We offer an overview to see who received the newsletter, who had a bounce and who opened up a newsletter. We also added […]

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CMNTYProduct updates

CMNTY Labs – Improved Admin Menu

CMNTY Labs offers new features for experimenting, exploring and creating new solutions in your community platform. Improved Admin Design with Labs The admin is one of the vital parts of the platform. As a community manager, you spend a lot of time in the admin, configuring your platform or creating the content for your member base […]

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CMNTYProduct updates

CMNTY Platform 5.22.0 – SAML Signing and Encryption & CMNTY Labs

Every two weeks, we release updates to our community platform; today’s release is Platform 5.22.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.22.0. SAML Signing & Encryption Options We are improving our SAML integration for SSO […]

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CMNTY

Introducing CMNTY Labs – Experimental Features & Pre-Releases

CMNTY Journey tip #3 The third stop of your Journey is to introduce you to CMNTY Labs where we beta test the newest features to the platform. Labs offers a new way for exploring and creating solutions in your community platform. With the all new “CMNTY Labs”, we will be offering a new way for […]

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