How to Understand Your Customers Journey

You may remember that a couple of weeks ago we posted some tips for optimizing your customer journey using community platform. Today we’d like to talk about the second part of this — the analysis. Making moves to improve your customer’s journey and experiences with your company/brand is a great start to grow your business….

Johan Gets Symfony Certification

We wanted to take a quick break from our software and industry posts to recognize Johan de Ruijter. A two year veteran of the CMNTY development team, who recently took the Symfony Certification Exam and passed! As you know, if you have been following our blog. At CMNTY we take great pride in knowing that we…

Optimize The Customer Journey With a Community

More and more, we are seeing companies recognize the importance of optimizing the customer journey. By understanding how someone who doesn’t know your brand can turn into a customer and then into a brand-fanatic helping you spread the gospel, you can plan ahead and allocate your company’s time and energy efficiently. Customer journeys come in all shapes and sizes. If you…