December, 2017 Archive

Insights community

5 Top Reasons For Building A Customer Insights Community

So you want to know what your customers really think? Time to convert your customer list into an insight community. You want to be delivering new services, products or guidance that really make a difference, that keeps your customers coming back, right? You also want to encourage new customers through the door, true? Engaging with your […]

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Customer success stories

How to Use a Self-Service Community Platform for Customer Insights

Rolph Droste is Insights Expert at Beautiful Lives, a “boutique” innovation consulting agency. The firm is using CMNTY’s self-service community platform to collect customer insights online. In this article, Rolph explains how that works. The Challenge In the online community space, self-service communities are gaining popularity. Often they are being used to decrease the load on […]

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Online community

10 Effective Ways To Get More Out Of Social Networking Software

Do you think you aren’t getting enough out of your social networking software? Do you fear that you’re far below the optimal social marketing effectiveness? If the answer to any of these questions is positive, the chances are that you are right. If we go into deeper analysis, you’ll probably notice that you’re encountering one or […]

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