maximschram Author

Maxim Schram is the founder & CEO of CMNTY Corporation. With a background in computer science and cognitive psychology, in 2007 Maxim used crowdsourcing to help companies and their customers get closer together. This eventually led to the SaaS platform CMNTY is today. Maxim lives in Brooklyn, New York with his wife Ingrid and dog Nova.

Product updates

Announcing Video Communities

We are proudly announcing Video Communities: stay close to consumers when Face-to-Face isn’t an option.

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Product updates

March 2020 – Product Update

With the world in crisis because of COVID-19, our team switched to 100% remote work. We are fortunate that our productivity has not been impacted so far, and we can continue to bring you exciting new features.

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Promotion

Special Promotion: Take Your Qual Research Online Now

For many agencies, these are challenging times because COVID-19 makes face-to-face research more difficult or even impossible. Not only participants are concerned, clients also ask for alternatives.

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Product updates

Introducing Sentiment Analysis with CMNTY Pulse

Today we are expanding CMNTY Pulse with sentiment analysis to help you distinguish content based on sentiment and find insights faster.

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CMNTY

COVID-19 Business Continuity Update

As the impact of the coronavirus continues to unfold, we want to keep you informed regarding the steps CMNTY has taken to ensure that the safety of our employees and our commitment to our customers remain our top priority during this situation.

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Product updates

The Blog Module Reimagined

People love being part of your online community and participate in your research assignments. But they also value being kept in the loop. That’s why CMNTY offers a blog module for you to share news, information and updates with members. Thanks to your feedback, this module is now supercharged for your next insights project.

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CMNTY

Introducing Integrated Panel Services – in Partnership With Dynata

As of today you can get direct access to millions of global consumers and business professionals right from inside CMNTY Platform.

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Press releases

Press Release: Dynata and CMNTY Join Forces To Deliver Community-Based Consumer Insights

Partnership seamlessly integrates largest first-party data set and online communities to help brands recruit consumers and create faster and deeper engagement, at scale.

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Product updates

February 2020 – Product Update

This month we once again have been adding a lot of functionality to our platform and especially to CMNTY Pulse. Here’s a summary about what’s new.

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Product updates

Introducing MoodBoards: Visual Brainstorming and Visual Analysis

MoodBoards and MoodBoards Analysis in CMNTY Pulse are a new and exciting way for members to add content to your community and a quick way for you to turn content into insights.

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Press releases

Press Release: CMNTY Launches MoodBoard Feature with Image Recognition

Insights community software firm CMNTY Corporation has added a new feature called ‘MoodBoard’, allowing community members to add images to a digital canvas.

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Product updates

January 2020 – Product Update

We started the year strong with adding several improvements to the platform. Let’s take a look at the most eye catching features, available in CMNTY Platform 6 right now.

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CMNTY

CMNTY Platform Is Now CCPA Ready

You are probably seeing a storm of CCPA related emails coming from your vendors right now. It’s a good thing and we too want to update you on what we have done to ensure your online communities are compliant.

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Product updates

December 2019 -Product Update

After publishing our October update, we skipped our November update. Instead, we combined all the goodness we have been working on over the past 2 months in this December update. We’re sure you don’t mind and we’re happy to announce the next set of features are available immediately! Updated Design of CMNTY Pulse A great […]

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Product updates

Product Update – October 2019

In our original Platform 6 announcement we mentioned that this was going to be a product that would see more regular updates based on customer requests, customer feedback and a strong vision about the future of online communities. Today we are happy to announce the first set of features that have been added to the […]

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Product updates

Out Now: CMNTY Platform 6 – More Than a Community Platform

12 years in the making, and co-developed with brand and insights professionals around the globe….. CMNTY Platform 6 is a community manager’s dream come true.

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Product updates

Announcing CMNTY Platform 6 – Preview 4: Wrapping it Up

Our development team is currently preparing the RC (release candidate) of Platform 6. A great moment to look back and see what we have discussed so far.

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Product updates

Announcing CMNTY Platform 6 – Preview 3: New Forum Module

The Forum is the most widely used module of our platform amongst all our customers. For Platform 6, the Forum module was built from the ground up to meet today’s internet standards and ensure a fast and smooth user experience.

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Product updates

Announcing CMNTY Platform 6 – Preview 2: The Challenge Module Reimagined

Our Challenge module was built to setup ideation and co-creation challenges between you and your community. In response to customers looking for ways to increase interaction during co-creation sessions, we redesigned how this module looks, feels and functions.

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Product updates

Announcing CMNTY Platform 6 – Preview 1: CMNTY Pulse

In September we will release CMNTY Platform 6. To introduce you to what is coming, we will be publishing bi-monthly blog articles that highlight one or more features until the official release date. This is part 1 of the series.

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Webinars

Live Webinar Recording: June 6, 2019 – Community Tactics to Maximize Engagement

We are excited to share our Webinars after they have occurred. Please be aware these are recorded live. If you have any questions, please send them to support@cmnty.com. Here is our June 6th webinar on “Community Tactics to Maximize Engagement”:  

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CMNTY

CMNTY Corporation Is Now ISO 27001:2013 Certified

We are proud to inform you that as per March 1st, 2019, CMNTY Corporation is accredited with an ISO 27001:2013 certification. A process we started early 2018 and that touched on every aspect of our product and organization. What is ISO 27001? ISO 27001 is an information security standard published by the International Organization for Standardization (ISO). ISO 27001 specifies an […]

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Customer community

Customer Experience Management and the Role of Online Communities

Want to reduce churn, increase revenues, and generate higher profits? In this article, we’ll look at how online communities can help you level up your customer experience and business growth. Whilst many companies claim to be “customer-centric”, there’s a big distinction between those who are simply saying it and those who are actually living it. […]

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Customer community

Customer Intelligence: What It Is and Why It’s Important

Want to get customer insights that can positively influence your business decisions? Then customer intelligence is what you’ll need. In an era where customers know exactly what they want, customer intelligence has never been more important to your decision-making process. In this article, you will find out about customer intelligence and why you should integrate […]

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CMNTY

CMNTY’s ISO 27001 Certification. Status: Fully Certified

Update March 2019: We now are fully ISO27001:2013 certified. In 2018 we started the process of becoming ISO 27001 certified. In this blog we’ll keep you up to speed on how that process is going. Why ISO 27001? At CMNTY we take security very seriously. We believe that our community platforms and the personal data […]

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