Customer community Customer community platforms are used by brands and agencies to engage with a target audience of customers. These communities are focused on gaining insights to empower marketing campaigns and get feedback on their products and services. Customers are encouraged to engage with other members to share their experiences with the brand and discuss areas of improvement or praise in regards to the topic of the platform. Members are typically rewarded monetarily or through rewards such as products or certificates. CMNTY is a powerful tool for customer communities offering numerous engagement modules to attain insights in a user-friendly environment. Our platform offers quick analysis of member content to review and share insights to improve marketing and customer loyalty. We offer a gamification system to reward members for engagement with branded incentives for their time and energy contributing to your brand’s campaigns. CMNTY is built to reach your target audience and understand what drives them to your products.
Want to raise the bar with your community platform? Read these tips to better leverage customer feedback for business growth. Most people struggle when looking for solutions to their problems. Many don’t even know where to look. Luckily, the internet holds many answers. And not just any answers, tested ones too. That’s the purpose of […]
Want to take your customer forum to the next level? Follow these tips to turn your forum into a community. As a community manager, you work hard to maintain a well-oiled customer forum. But are you utilizing your forum to its full capabilities by transforming it into a customer community? Today it seems like everyone has […]
Once you set up your customer community platform, your customers will have an online home to share stories, ideas, and experiences. But you probably noticed that it’s going to take a whole lot more than simply setting up your platform and inviting users to make your community remarkable – both from a user experience and company return on […]
Having a customer engagement strategy should be the top priority of every aspiring brand on the market. The quality of your service may be outstanding, the technology you employ may be cutting edge, your marketing technique faultless… It’s all for nothing if your customers don’t establish an affectionate relationship with your company. So, What is your customer […]
Those in marketing often say that the fate of a business depends on how well it is perceived by the customers. Well, then, you must ensure your business’s success by improving customer satisfaction! We’re going to show you how to do this through your customer community platform. Companies today mostly use social platforms for areas […]