Customer success stories In this section of our blog, our customers share personal stories about what “community” means for them and how CMNTY helps them achieve their goals.

Customer success stories

How A Lufthansa Community Drives Employee Engagement

Markus Eichel is operational manager at Lufthansa’s School of Business. CHALLENGE Back in in 2015, Lufthansa was looking for an online community platform that would be able to run alongside internal workshops that were being given at the Lufthansa School of Business. The primary goal of the platform was to have 500-800 employees collaborate and discuss […]

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Customer success stories

How RTL Built an Insights Community For Market Research

Within RTL, Mirte van Deursen works as a Project leader in Research & Intelligence and Kelly Batist works as a Junior Community Manager. In this article they share how an online community of millennials helps them shape TV programs, online formats, campaigns, branded content – making them ready for the future. CHALLENGE For media companies, it is becoming increasingly […]

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Customer success stories

How Solarplaza Built a Community Platform to Increase Engagement

Paul van der Linden is COO at Solar Plaza. Through events, newsletters and a news portal, Solar Plaza helps renewable energy professionals become more effective in their business development. CHALLENGE Solarplaza, has been organizing international solar energy conferences and trade missions for over 10 years. Their events see great engagement, but it can be hard to […]

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Customer success stories

How Profacts Built an Insights Community For Media Research

Karen de Visch is Senior Research Consultant at Profacts. She gets to be involved in both quantitative and qualitative research, and likes that variation. She has a strong affinity with online work, so is often asked to run online qualitative research projects. CHALLENGE Like any diverse market research agency, Profacts does research in a lot of […]

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Customer success stories

How Blauw Is Using Market Research Communities to Empower Clients

Meet Femke, a veteran community manager for Blauw Research. Femke is not only actively involved in deciding strategy for community research projects. But also crafts an inviting look and feel to the online space. She ensures that members are engaged and participating. Also, she analyzes community interactions to report insights and recommendations. Powered by CMNTY, Femke […]

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Customer success stories

How Beautiful Lives Built an Insights Community For Market Research

Rolph Droste is Insights Experts at Beautiful Lives, a consultancy firm helping brands innovate. Beautiful Lives is using communities as part of online research and Rolhp explains how that works. CHALLENGE Community research is a relatively new approach to concept testing. You can get insights into the pain points or the strengths of a concept very […]

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Customer success stories

How Ruigrok | Netpanel Built an Insights Community For Market Research

Odette Vlek is Senior Researcher at Ruigrok|Netpanel. Within Ruigrok she oversees all community research projects. CHALLENGE Ruigrok was looking for a software solution that enabled them to add research communities to their list of research methodologies. “Online communities are really great for mapping customer journeys. In particular, if you are looking at customer journeys where unconscious […]

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Customer success stories

How Ipsos Group Built an Insights Community For Market Research

Research Director Lies Vandaele and Research Executive Sofie Vromant together are in charge of community management for Ipsos in Belgium. In this article they explain how they use CMNTY for community research. CHALLENGE As a leading Market Research firm, Ipsos had been steeped in online research using bulletin-board discussions. They saw, early on, that doing online research was a […]

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Customer success stories

How Jennifer Adams of Engine is Building Insights Communities Using CMNTY

Jennifer Adams is Senior Vice President Communities at Engine. After 10 years working for Communispace she implemented CMNTY within Engine’s research methods. CHALLENGE In market research, choosing the right software can determine a large part of the success of a project. So when Engine decided to start offering Community Research to their clients, they were up […]

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