The need for data exports
No matter if you’re running an insights community, a customer community or a private social network, at one point in community life, exporting online community data for external processing might become a necessity for you. In this article we’d like to share the different types of data export that CMNTY Platform supports.
1. Exporting Content
Get an overview of all generated content within your CMNTY Platform. Filter on ‘Member’ to get all profile information or select a module to get an overview of all the content within that module.
2. Exporting Activity
Create a qualitative overview of your activity level. Select ‘General’ to see activity level throughout the full platform, eg. how many Forum posts, how many Challenge ideas etc. Select one of the modules, to see the activity level per item in that module. You can even filter on a certain content item.
3. Exporting User Activity
The User activity export will give you the participation levels of your community members. Select ‘General’ to see, per member, how many items they have added per module, eg, Forum posts, Challenge ideas etc. Select ‘Badges’ to get an overview of the earned badges per member, and select ‘Points’ to see all information on points that have been earned by members.
4. Export Files
Often adding a photo, video or document is part of assignments in the platform. The File Export will get you a .ZIP file of all the files that have been added in a module or a certain content item.
5. A word about using filters
Before you create your exports, you can filter on User Groups and/or timeframes. This will help you to create a better overview of the data you need.