CMNTY Is A Powerful Alternative To Lithium Community Software. Here’s Why.
Over the years we have received many questions on how CMNTY compares to Lithium Community Software. We also successfully migrated customers from Lithium to CMNTY. While we rarely look at competitors, I guess you could say we’ve gained knowledge about Lithium and we are more than happy to share what we learned.
CMNTY Vs. Lithium Community Software
While Lithium Technologies offers many products — from Social Media Management to Online Communities — CMNTY focusses on one single product: CMNTY Platform. Lithium’s Community product is largely aimed at companies that want to create customer “self-help” forums. Ultimately to help them reduce costs of their customer support department.
CMNTY’s platform on the other hand is a versatile toolbox. You can definitely use our alternative to build support communities, however we’d like to take the power of online communities further. In particular, we are committed to helping you extract insights from online conversations because insights drive innovation. And there’s more…
What CMNTY Shares With Lithium Community Software
Just as CMNTY Platform, Lithium’s comes with several “modules” you can enable for your community. Here’s what the two platforms share:
- Ratings & Reviews
- Crowdsourced Ideas
- Rich Media
CMNTY’s Advantages Over Lithium Community Software
Like we wrote in the introduction, CMNTY was built to drive innovation and to help you understand your customer’s experience. Additionally, we like things to be easy to use and good looking. That’s why our platform comes with a lot of insights-driven and DIY features on top of the more general community features mentioned above. Here are some features that stand out when comparing us to Lithium software or when you are looking for an alternative.
Features that stand out:
- DIY option with entry level pricing
- Integrated questionnaire tool
- Easy to use and understand
- Detailed online documentation
- Zapier Integration
- Drag-and-drop page configuration
- Drag-and-drop design configuration
- Dynamic User Groups
- Instant Mobile Optimized Interface
- “Discussion Board” module
- “Stepboard” module
- “Journal” module
- “Live Chat” module
- “Webshop” module where member can spend their points
- Newsletter and daily digest system
- Member referral system
- And much more
CMNTY’s Enterprise price tag starts at $6,000 per month, while Lithium Community Software typically starts a multiple of that. Why it has to be so expensive? We don’t know!
Also, if you don’t need Enterprise features like a private server, support for more than 25,000 members, and are comfortable with a Do-It-Yourself solution, then you can even start at only $1,250 per month.
Lastly, our DIY plans also come without a contract. This means you can come and go, and basically run your project on a month-by-month basis. Lithium Community Software on the other hand typically runs on multi-year contracts.
Speed Of Setup Comparison
Lithium treats community software as custom development projects. While customization capabilities go very far, it means it can take a while to setup. It may also be difficult to make changes once the platform is live.
With CMNTY’s Enterprise plan, roll-out speed from contract sign-off to launch on average spans only 2-3 weeks. This is possible because CMNTY works with templates that are ready to go and can be customized to your needs on the fly.
In practice this means you can already start filling your community with content while your digital marketing team finalizes the look and feel of your community platform (with our support if needed). So delivery is quick. And alternative you can be even quicker if you use our DIY solution which allows you to launch a community today.
Migrate Your Lithium Community To CMNTY
It’s quite possible you are currently running a Lithium Community and want to keep your data when you move to CMNTY. You’ll be happy to know that we will be able to import members, forum conversations and most of your other data. Reach out to our sales team to discuss what you need for your migration and what to ask the Lithium team when they are making an export.
It Starts With A Trial
The most common way to get a personalized experience of Lithium Community Software is through a personal demo (via phone, Skype or in-person). We also love giving you demos, but, at the same time, believe in the power of online trials. We’d like to think that our product explains itself.