CMNTY Is A Powerful Alternative to Lithium Community Software. Here’s Why.

Lithium Community Software Alternative

Over the years we have received many questions on how CMNTY compares to Lithium Communities. We also successfully migrated customers from Lithium to CMNTY. While we rarely look at competitors, I guess you could say we’ve gained knowledge about Lithium and we are more than happy to share what we learned.

CMNTY Vs. Lithium Community

While Lithium Technologies offers many products — from Social Media Management to Online Communities — CMNTY focusses on one single product: CMNTY Platform. Lithium’s Community product is largely aimed at companies that want to create customer “self-help” forums, ultimately to help them reduce costs of their customer support department.

CMNTY’s platform on the other hand is a versatile toolbox. You can definitely use it to build support communities, however we’d like to take the power of online communities further. In particular, we are committed to helping you extract insights from online conversations because insights drive innovation. And there’s more…

Features That CMNTY Shares With Lithium

Just as CMNTY Platform, Lithium’s community solution comes with several “modules” you can enable for your community. Here’s what the 2 platforms share:

  • Forums
  • Blogs
  • Groups
  • Ratings & Reviews
  • Gamification
  • Contests
  • Crowdsourced Ideas
  • Rich Media

Key Features

CMNTY’s Advantages Over Lithium Software

Like we wrote in the introduction, CMNTY was built to drive innovation and to help you understand your customer’s experience. Additionally, we like things to be easy to use and good looking. That’s why our platform comes with a lot of insights-driven and DIY features on top of the more general community features mentioned above.

CMNTY Platform - Insights

Features that stand out:

  • DIY option with entry level pricing
  • Integrated questionnaire tool
  • Easy to use and understand
  • Detailed online documentation
  • Zapier Integration
  • Drag-and-drop page configuration
  • Drag-and-drop design configuration
  • Dynamic User Groups
  • Instant Mobile Optimized Interface
  • “Discussion Board” module
  • “Stepboard” module
  • “Journal” module
  • “Live Chat” module
  • “Webshop” module where member can spend their points
  • Newsletter and daily digest system
  • Member referral system
  • And much more

Price Comparison

CMNTY’s Enterprise price tag starts at $6,000 per month, while Lithium Technologies typically charges a multiple of that. Why it has to be so expensive? We don’t know!

But it gets even better. If you don’t need Enterprise features like a private server, support for more than 25,000 members, and are comfortable with a Do-It-Yourself solution, then you can even start at only $1,250 per month.

Lastly, our DIY plans also come without a contract. This means you can come and go, and basically run your project on a month-by-month basis.

Speed Of Setup Comparison

To give you an idea of our roll-out speed for Enterprise platforms: from contract sign-off to launch on average spans only 2-3 weeks. This is possible because CMNTY works with templates that are ready to go and can be customized to your needs on the fly. In practice this means you can already start filling your community with content while your digital marketing team finalizes the look and feel of your community platform (with our support if needed). However, if you use our DIY solution, you can have your community ready today.

Migrate Your Lithium Community To CMNTY

It’s quite possible you are currently running a Lithium Community and want to keep your data when you move to CMNTY. You’ll be happy to know that we will be able to import members, forum conversations and most of your other data. Reach out to our sales team to discuss what you need for your migration and what to ask the Lithium team when they are making an export.

It Starts With A Trial

The only way to get a personalized experience of Lithium Software is through a personal demo (via phone, Skype or in-person). We also love giving you demos, but, at the same time, believe in the power of online trials. We’d like to think that our product explains itself. Go on, give it a try and start a trial today. If you want to get the best understanding of CMNTY platform, then request a demo and explore our trial. Please reach out here and we will be in contact soon.

Comments are closed.