Customer Journey Mapping is important for understanding how your clients view your offering. From a physical product to a collaborative solution, initial customer experience allows your team to make quality of life decisions through active feedback. The Onboarding phase is where a customer establishes their emotional connection to your offering. If you are not tracking […]
Digital Ethnography is a research methodology that allows the market researcher to follow a group of consumers for a short or long period of time.
This month contains an update to our export and many improvements to our Focus module.
In the industry we might assume it’s well known that agile market research is applying methods of agile software development to the practice of market research. Iterative learnings, continual adaptions based on a (internal) customer feedback loop enables agencies’ teams to test, iterate, and (continue to) gather data assisting their clients with gathering the data necessary to deliver mission-critical business insights.
Shaping agile market research by enabling delivery within stipulated timelines and set budgets.
With COVID-19 being a great catalyst, conducting online focus groups and IDIs has taken an enormous flight over the past year. Not only is it a cost-effective solution – think for example about travel and accommodation costs it saves -, it can also increase efficiency and give deeper insights compared to traditional focus groups. Until […]
Segmentation based on Task Completion, create custom shortcodes and an integrated process to schedule your Focus Group Sessions and IDIs