4 Examples Of Social Communities Your Business Can Apply Today
If you’ve spent any time online, as a consumer or entrepreneur, you are probably already convinced. The power of an online community reaches far. Let’s take a closer look at how these examples of social communities help benefit organizations and create growth for all types of businesses. Example 1: The Employee Community The Global Age […]
Brand Community Platforms – How To Make Them Work For Your Business
Have you ever wondered how all the big names create such astonishingly successful marketing campaigns? Chances are they have been using a brand community platform to fuel their marketing insights. Let’s have a closer look. What Is A Brand Community Platform, Anyway? It is a mesmerizing concept, really. Brand communities; they replace the old fashioned one-way […]
Key Elements Of Private Social Networking Software For Brands
In this article we discuss the benefits of private social networking software and the specific qualities that you should look for when selecting vendors for your brand. We’ll also discuss some strategic considerations when it comes to launching your private network. The Need For Private Social Networking Software The old ways of marketing are simply […]
5 Superb Examples Of How To Use Consumer Insights
First Off: Why Use Consumer Insights To Empower Marketing? To improve your marketing, you must understand the ins and outs of the advertising process. And, to set the right foundation for smart advertising, you must master the use of your consumer insights! “At the heart of an effective creative philosophy is the belief that nothing […]
What Is An Online Community Platform?
This article is probably not for you if you are a seasoned online community manager. However, if you are new to the space and thinking of staring an online community platform, this article might be helpful. A Search For Definition Many people ask us what makes an online community platform a community platform. An online community […]
Why Every Brand Needs A Consumer Insights Platform
In this article we take a close look at digital tools that can be used by brands to gather consumer insights. We take a look at what industry experts have to say about them. And ultimately we discuss the use of a consumer insights platform that combines the most valuable tools into one solution. The […]
Brand Identity Research: How a Radio Station Rebranded With Help of a Community
Karen de Visch is Senior Research Consultant at Profacts, a Belgian research agency. In this article we look at how they used a research community to help a radio station re-define their brand identity. The Challenge Like many market research agencies, Profacts does projects in many different sectors. They have projects that revolve around advertising and […]
5 Ideas To Improve Your Consumer Insights Community
Are you struggling to gather valuable insights from your consumer insights community? Here are 5 ways to improve your research. Gathering consumer insights can be a useful exercise, but what’s the point of conducting research if you can’t use the insights gained from strategic advantage? The 5 key issues our community members and clients have […]
5 Top Reasons For Building A Customer Insights Community
So you want to know what your customers really think? Time to convert your customer list into an insight community. You want to be delivering new services, products or guidance that really make a difference, that keeps your customers coming back, right? You also want to encourage new customers through the door, true? Engaging with your […]
How to Use a Self-Service Community Platform for Customer Insights
Rolph Droste is Insights Expert at Beautiful Lives, a “boutique” innovation consulting agency. The firm is using CMNTY’s self-service community platform to collect customer insights online. In this article, Rolph explains how that works. The Challenge In the online community space, self-service communities are gaining popularity. Often they are being used to decrease the load on […]
10 Effective Ways To Get More Out Of Social Networking Software
Do you think you aren’t getting enough out of your social networking software? Do you fear that you’re far below the optimal social marketing effectiveness? If the answer to any of these questions is positive, the chances are that you are right. If we go into deeper analysis, you’ll probably notice that you’re encountering one or […]
Uncover Deep Insights by Using a Community for Customer Journey Mapping
Odette Vlek is a Senior Researcher at Ruigrok NetPanel, a boutique Amsterdam research consulting firm. In this article she explains how they uncover deeper insights by using a research community for customer journey mapping. The Challenge Ruigrok NetPanel was looking for a software solution that makes customer journey mapping easier for them. “When you are looking […]
Digital Hives: How Engine Uses The Power of Human Connection to Solve Business Challenges
Jennifer Adams is Senior Vice President Digital Hives and Online Communities at Engine. After 10 years working for C Space she rolled-out a unique research method: Digital Hives. Now her team serves clients across every industry, vertical and geography online with insight-driven private social networks. The Challenge In market research, choosing the right software can determine a […]
Community API Integration, Connect Your Platform Now!
If you are a software developer then the word API probably doesn’t need an introduction. However, if you are not that tech savvy, but are interested in connecting your community platform with other systems, then you’ll be happy to know that CMNTY Platform is now capable of that. There are so many other great SaaS tools out […]
How Ipsos Uses Pop-Up Communities To Quickly Find Insights When Time Is Critical
Research Director Lies Vandaele and Research Executive Sofie Vromant together are in charge of online community management for Ipsos in Belgium. In this article they explain how Ipsos uses pop-up communities to find insights quicker than when using traditional methods. The Challenge As a leading market research firm, Ipsos Belgium had been steeped in online research using bulletin-board discussions. […]
Compare Community Platforms With The CMX Guide
CMNTY is proud to be prominently featured in the updated CMX Guide To Community Platforms. A well written paper to help you compare online community platforms. By filing CMNTY under the all-in-one solution for building online communities, CMX recognizes the versatility and flexibility of the tool. Especially when compared to other community platform providers. About CMX […]
CMNTY Wins FinancesOnline Online Community Software Awards
We you use CMNTY Platform for the first time, you understand why we design our online community software with people in mind. Now, FinancesOnline, one of the most popular business review directories, rewarded the user experience of our platform in their detailed review of CMNTY. Online Community Software: Putting Customers First CMNTY Platform was conceived over 10 years […]
How to Invite People to Your Community Platform Effectively
You Can Never Make a Second First Impression Anyone who has ever spent time agonizing over fonts and images in a branding message, or even just debated what to wear before an important event knows how true the above statement is. When you are building a community this is no different. We understand that you want to put your best […]
Open or Private Community Platform: Which Is Best For Your Business Case?
Creating a vibrant community is not something that happens overnight. Successful communities are nurtured through thoughtful actions and attention to detail. One of the decisions community starters mull over is: should I have an open or private community platform? Chances are you are using community software that is highly configurable. Most platform software comes with […]
Capturing In The Moment Customer Experiences With a Mobile Community Platform
It goes without saying that brands should make sure all their digital communications work well and look great on mobile devices. The same goes for community platforms. Let’s have a look at how adding a mobile community platform to the marketing mix can help deliver actionable insights. Mobile Trends As shown in the chart below, mobile […]
Browser Push Notifications: An Effective Way To Engage Community Members
Push notifications let your community platform extend beyond the browser. They are an incredibly powerful way to engage with the user. They can do simple things, such as alert the user to an important event, display an icon and a small piece of text that the user can then click to open up your community. The perceived […]
CMNTY Platform – User Friendly Community Software
From New Kid on the Block to Industry Standard Nearly 10 years of development went into our core community software offering: CMNTY Platform. Renowned for its user friendly community software design and flexible shell, the platform empowers community managers all over the world. Who said beauty and brains couldn’t go together? Built to inspire To summarize, CMNTY […]
3 Proven Ingredients for a Successful Online Community Strategy
You might be building an employee community to raise company engagement Or a customer community to understand how your brand is being perceived by your customers. Maybe you are building a B2B community to connect innovators with investors. Whatever your plans are, if you are looking to build a successful community make sure to includes the […]
CMNTY Corporation Receives FD Gazelle Award
Fastest Growing Companies Dutch financial newspaper ”Het Financieele Dagblad” recognized CMNTY Corporation as one of the fastest growing companies of the Netherlands in 2015. That’s why they rewarded us with the Gazelle Award 2015. Of course we are very happy with this award. Therefore, we’d like to take the opportunity to thank all our customers […]
