Should I Go For a Public or Private Community Platform?

Community platform

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Creating a vibrant community is not something that happens overnight. Successful communities are nurtured through thoughtful actions and attention to detail. A community platform has a lot of settings that can help you adapt to almost any community goal or situation. And while it may seem like a lot at first, our team is here to guide you through the process from the beginning.

Should I go for a Public or Private Community?

One of the first things you need to think about when starting your community is whether your want a public or private community. In CMNTY Platform, we call this setting Platform Status. A lot of people jump immediately to designing their platform or publishing the activities that they want to provide to members — and while these are, of course, important parts of your master plan, it is helpful to decide on your platform status first. Below is a quick explanation of platform statuses to make this choice as easy as possible for you.

Option 1: Invitation only – Private Community

When your platform status is set to “invitation only,” members need an invitation to be able to become part of your community. Without an invitation, you simply won’t have access to the registration form of the community. This gives you total control over who is and is not allowed to join.
When to choose this status? This status is often chosen for communities where community managers need control over the target audience. And/or must keep all the information private. Examples: research communities, employee communities, exclusive groups.

Option 2: Open – Public Community

In an “open” platform, you will be able to share your content with anyone who knows the link to your platform. The entire world can access your community, but in order for people to participate they still must create an account. But hey, that’s easy! They can simply hit the “Registration” button.
When to choose the this status: You can choose this status for communities that can benefit from a more open nature. Visitors can browse information and decide if the community is for them. Examples: co-creation communities, innovation communities.

Option 3: Protected

If you are looking for somewhat of a hybrid between an “invitation only” and “open” platform. We also have the option to use a “protected” platform status. Visitors to your community will not see any content until they have registered with an account.
When to use this status: You can use this status to make your “invitation only” platform more public. Which will help to increase your member base, or to make your “open” platform more private.

If you have questions about which status might be the best for you (public or private community). Don’t hesitate to let us know, we are happy to talk about best practices.