Capture Experiences Where They Happen, When They Happen

Diary studies take place over a specific duration and offer a unique insight into people’s lives. Participants follow your instructions and share their experience in their own words.

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Private Journal supporting Focus video sessions

Prepare and Define

Before launching, define your study’s structure to take advantage of our qualitative insights tools. Prepare private diaries as “in-the-moment” tasks or schedule live video sessions.

Participant and moderator holding a recurring conversation

Engage with Participants

Giving participants frequent feedback encourages better responses on their thoughts, motivations, frustrations, likes, dislikes and experiences. Send reminders, provide guidance and be as flexible and understanding as possible to gain deeper insights.

Export completion matrix data in CSV, Excel and SPSS format

Follow Up and Learn More

Review content and participation in the platform or export for deeper analysis. Based on initial findings, decide if you want to follow up or launch a new study in parallel to gain richer insights.

Data volume supporting sharable insights

Analyze and Share

Use CMNTY’s Pulse dashboard to bookmark and analyze responses the minute they come in. Create reports to present your most important findings to your stakeholders.

Ready to Unlock the Power of Online Qualitative?

Enrich your market research with highly interactive and visual qualitative studies that people love to participate in. Schedule a personal walkthrough of CMNTY Platform or get a free trial today.

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