Enterprise Community Platform

Enterprise Plan

Manage Mission Critical and Large Scale Communities with Our Enterprise Community Platform

Our Enterprise plan is designed for larger scale projects that include server requirements, dedicated support through the entirety of your project, and member hosting beyond 1,000 members.

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Enterprise Features

The Enterprise plan allows for white labeling your platform and it gives you access to our API. In addition to that, Enterprise allows for even larger communities (10,000 members and up) and has the option for SAML-based single sign-on.

Private Server
Dedicated Support
SAML Integration

Private Server And Server Options

With the Enterprise plan your community platform can be hosted on your own private server instead of shared tenancy. This allows for the high performance that is demanded from larger communities but it can also solve compliance issues in larger organizations.

Servers


Next to having a private server, the Enterprise plan allows you to add several server options like: remote database access, on-premise database storage and on-premise or remote file storage and the ability to choose a specific server region, like Oregon, Sydney or Ireland.

Premium Support

When you are on our Enterprise plan, a Dedicated Support Agent will be assigned to your project to help you with everything that is involved in setting up and running your community platform. This dedicated agent knows your business and what you want to achieve with your online community. They will be the familiar voice when you reach out and they will proactively contact you to help you shape your community towards success.

Launch Specialist
  • Diamond SLA

    99.95% SLA - guaranteed level of uptime

  • Guided installation

    Guided installation process

  • Strategic planning

    Customized rollout plan (timelines, what to do, how to test etc.)

  • Personalized onboarding

    Strategic support and coaching

  • Performance reviews *

    Quarterly performance reviews with a customer success manager

  • Training *

    1-1 personalized training for new team members

* Additional fees may apply

Design Services

Over time, the creatives at CMNTY have designed and implemented hundreds of branded community platforms for our clients. With our optional design services you will have access to years and years of design experience. We will start by creating mockups based off your brand guide or instructions. Next, the design will be implemented and delivered in a near pixel perfect state.

Key Benefits

  • Includes All Features From Our Professional and Advanced Plans

  • Host 1,000 Community Members or More

  • Unlimited Admin Accounts

  • Phone Support & Diamond SLA

  • Dedicated Support Agent

  • White Labeling (Remove "Powered by CMNTY")

  • API Access

Options

  • Design Services

  • On-premise Database Storage

  • On-premise File Storage

  • Remote Database Access

  • Specific Server Regions

  • IaaS of Choice (i.e. Azure, Google, AWS, Alibaba)

  • SAML-based Single Sign-on

Interested? Reach out to our team for a full list of features and pricing details.


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