Launch Your Community Now, Pick a Plan Later

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Do-It-Yourself plans

DIY plans for brands, agencies and community professionals.

Compare Plans Looking for a multi-platform solution? Explore our Partner Plan.

Professional

$ 1,250 / mo 10% OFF

Everything needed to build a highly engaged community around your brand or organization.

  • 500 Members
  • All ModulesQuestionmark icon
  • Community Insights Dashboard
  • Import & Export Members
  • Export All Content
  • Use Multiple LanguagesQuestionmark icon
  • Google Analytics Integration
  • Email Support
  • 2 Admin Accounts
  • 5GB Storage
  • Silver SLA
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Advanced

$ 2,500 / mo 10% OFF

Everything from our Professional plan including Power-user and Customization tools.

  • 1,000 Members
  • Custom Domain Name
  • Custom Style Sheets (CSS)
  • Custom Pages & Elements
  • Language OverridesQuestionmark icon
  • Dynamic User GroupsQuestionmark icon
  • Power User FeaturesQuestionmark icon
  • Google Translate IntegrationQuestionmark icon
  • Email Support
  • 4 Admin Accounts
  • 10GB Storage
  • Gold SLA
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Premium plans

Premium service plans for mission critical and embedded community solutions.

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Premium

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Everything from our Advanced plan installed & configured by us including premium features.

  • 10,000 Members
  • Fully White-LabeledQuestionmark icon
  • API Access
  • Community Launch SpecialistQuestionmark icon *
  • Design ServicesQuestionmark icon *
  • Unlimited Admin Accounts
  • Phone Support
  • 25GB Storage
  • Diamond SLA
  • * Optional
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Enterprise

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Everything from our Premium plan with support for mission critical and large scale operations.

  • 25,000 Members or more tooltip
  • Private Server
  • SAML-based Single Sign-on
  • Dedicated Success Manager
  • On-premise Storage*
  • Local Server Region*
  • Remote Database Access*
  • 50GB Storage
  • Diamond SLA
  • * Optional
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Service Levels (SLA)

Silver
Email / Live Chat Support Communication 48 Hours Support Response Time (Business Hours) Business Hours EST & CET Support Hours 99.8% Server Uptime Guarantee Weekly Backups 1 Week Maximum Data Recovery
Gold
Email / Live Chat Support Communication 24 Hours Support Response Time (Business Hours) Business Hours EST & CET Support Hours 99.90% Server Uptime Guarantee Weekly Backups 1 Month Maximum Data Recovery
Diamond
Phone / Email / Live Chat Support Communication 8 Hours Support Response Time (Business Hours) Business Hours EST & CET Support Hours 99.95% Server Uptime Guarantee Daily Backups 1 Month Maximum Data Recovery

Add Ons

Custom Domain Name $250 per year
More Disk Space $10 per GB per month
SAML-based Single Sign-ontooltip $500 per month

FAQ

Got more questions? Visit our Help Center.

Terms of limits: Additional disk space may be purchased at any time. If in any monthly subscription period, Customer’s disk space or other limits associated with the plans above exceed the set limits, upon CMNTY’s written notice to Customer (email permitted), Customer shall have ten (10) business days to reduce or offset such excess, either by purchasing additional disk space or by purchasing a higher plan at the applicable pricing set forth herein, or by deleting content. For the avoidance of doubt, CMNTY may require Customer to execute additional documentation (e.g. order forms) to effectuate such additional purchases, and in the event Customer’s remain in excess of the associated limits after ten (10) business days and Customer has not yet executed and returned such documentation, CMNTY reserves the right to process a prospective add-on or Upgrade Order Form for the additional limits or new plan at the then current list price via CMNTY’s billing system, with no signature required; provided, that Customer’s execution of this order form shall be deemed acceptance of such add-on order form, which will be non-cancelable until the contract end date listed therewith.