Pricing Plans

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Simple. Elegant. Scalable.

We offer flexible plans for any type of project.
Go DIY or add Professional Services for DIT (Do-it-Together) or Full Service.

Professional

For small and to the point research projects.

Request a trial

Includes
100 participants
All modules except Focus
Dynamic User Groups
CMNTY Pulse Basic
Gamification Engine

Optional
Add participants & features
Add professional services

Advanced

For larger projects where more control over look and feel is needed.

Contact us

Includes
1000 participants
All modules including Focus
Dynamic User Groups
CMNTY Pulse Basic
Gamification Engine
Customization

Optional
Add participants & features
Add professional services

Enterprise

For large, continuous insights projects where white labeling and/or connectivity is important.

Contact us

Includes
5,000 participants
All modules including Focus
Dynamic user groups
CMNTY Pulse Pro
Gamification Engine
Customization
White labeling
Connectivity Package (API & SAML)

Optional
Add participants & features
Add professional services
Add private server

Each Plan Includes

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An insights platform in your brand's look & feel

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CMNTY Pulse - Insights & Moderation Hub

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Ability to export all content at any give moment

Chat support

Email & chat support from our Customer Success team

24 hour cycle

24/7 access to our online Help Center

Localization globe

Localization for over 20 languages

3 People standing

User segmentation & user roles

Shield check

Two-Factor authentication for you and your members

Connected dots

Allow members to log-in with social networks

Features & Services Overview

Professional

Advanced

Enterprise

Setup & Launch

Kick-off Session

Team Onboarding

OPTIONAL

Platform Configuration

OPTIONAL

OPTIONAL

Platform Design

OPTIONAL

OPTIONAL

OPTIONAL

Engagement Strategy

OPTIONAL

OPTIONAL

OPTIONAL

Ongoing Services

24/7 Help Center Access

Customer Success Manager

Email & Chat Support

1hr/mo included

1hr/mo included

1hr/mo included

Premium/Dedicated (Phone) Support

OPTIONAL

1hr/mo included

1hr/mo included

Training Sessions

OPTIONAL

OPTIONAL

OPTIONAL

Data Analysis & Reporting

OPTIONAL

OPTIONAL

OPTIONAL

Community Management

OPTIONAL

OPTIONAL

OPTIONAL

Community Audit Report

OPTIONAL

OPTIONAL

OPTIONAL

Service Hours Included

1

2

4

Available Modules

Forum

Blog

Chat

Challenge

Journal

Stepboard

Questionnaire

Focus

OPTIONAL

Additional Features

More Participants

OPTIONAL

OPTIONAL

OPTIONAL

Custom Domain Name

OPTIONAL

OPTIONAL

OPTIONAL

Dynamic User Groups

Gamification Engine

Custom Pages & Elements

CSS Design Editor

Custom JavaScript

Language Overrides

White labeling

OPTIONAL

SAML-based Single Sign On (SSO)

OPTIONAL

API Access

OPTIONAL

Private Server

OPTIONAL

Server Options

OPTIONAL

Storage Included

5GB

10GB

50GB

Visual Research Features

MoodBoard

HeatMap

CMNTY Pulse Basic (insights & moderation hub)

Manual Bookmarking

Manual Reporting

Bookmark based Word Clouds

Profanity Filtering

Auto-Transcription (Focus)

CMNTY Pulse Pro

Automated Bookmarking

OPTIONAL

OPTIONAL

Automated Reporting

OPTIONAL

OPTIONAL

MoodBoard based Word Clouds

OPTIONAL

OPTIONAL

Sentiment Analysis

OPTIONAL

OPTIONAL

Service Level

SLA

SILVER

GOLD

DIAMOND

Uptime Guarantee

99.80%

99.90%

99.95%

Backups

Weekly

Weekly

Daily

Data Recovery

1 Week

1 Month

1 Month

Support response time (business hours)

48 Hours

24 Hours

8 Hours