Pricing Plans
We offer flexible plans for any type of project.
Go DIY or add Professional Services for DIT (Do-it-Together) or Full Service.
For small and to the point research projects.
Request a trialIncludes
100 participants
All modules except Focus
Dynamic User Groups
CMNTY Pulse Basic
Gamification Engine
Optional
Add participants & features
Add professional services
For larger projects where more control over look and feel is needed.
Contact usIncludes
1000 participants
All modules including Focus
Dynamic User Groups
CMNTY Pulse Basic
Gamification Engine
Customization
Optional
Add participants & features
Add professional services
For large, continuous insights projects where white labeling and/or connectivity is important.
Contact usIncludes
5,000 participants
All modules including Focus
Dynamic user groups
CMNTY Pulse Pro
Gamification Engine
Customization
White labeling
Connectivity Package (API & SAML)
Optional
Add participants & features
Add professional services
Add private server
An insights platform in your brand's look & feel
CMNTY Pulse - Insights & Moderation Hub
Ability to export all content at any give moment
Email & chat support from our Customer Success team
24/7 access to our online Help Center
Localization for over 20 languages
User segmentation & user roles
Two-Factor authentication for you and your members
Allow members to log-in with social networks
Professional
Advanced
Enterprise
Setup & Launch
Kick-off Session
✔
✔
✔
Team Onboarding
OPTIONAL
✔
✔
Platform Configuration
OPTIONAL
OPTIONAL
✔
Platform Design
OPTIONAL
OPTIONAL
OPTIONAL
Engagement Strategy
OPTIONAL
OPTIONAL
OPTIONAL
Ongoing Services
24/7 Help Center Access
✔
✔
✔
Customer Success Manager
✔
✔
✔
Email & Chat Support
1hr/mo included
1hr/mo included
1hr/mo included
Premium/Dedicated (Phone) Support
OPTIONAL
1hr/mo included
1hr/mo included
Training Sessions
OPTIONAL
OPTIONAL
OPTIONAL
Data Analysis & Reporting
OPTIONAL
OPTIONAL
OPTIONAL
Community Management
OPTIONAL
OPTIONAL
OPTIONAL
Community Audit Report
OPTIONAL
OPTIONAL
OPTIONAL
Service Hours Included
1
2
4
Available Modules
Forum
✔
✔
✔
Blog
✔
✔
✔
Chat
✔
✔
✔
Challenge
✔
✔
✔
Journal
✔
✔
✔
Stepboard
✔
✔
✔
Questionnaire
✔
✔
✔
Focus
OPTIONAL
✔
✔
Additional Features
More Participants
OPTIONAL
OPTIONAL
OPTIONAL
Custom Domain Name
OPTIONAL
OPTIONAL
OPTIONAL
Dynamic User Groups
✔
✔
✔
Gamification Engine
✔
✔
✔
Custom Pages & Elements
✔
✔
CSS Design Editor
✔
✔
Custom JavaScript
✔
✔
Language Overrides
✔
✔
White labeling
OPTIONAL
✔
SAML-based Single Sign On (SSO)
OPTIONAL
✔
API Access
OPTIONAL
✔
Private Server
OPTIONAL
Server Options
OPTIONAL
Storage Included
5GB
10GB
50GB
Visual Research Features
MoodBoard
✔
✔
✔
HeatMap
✔
✔
✔
CMNTY Pulse Basic (insights & moderation hub)
Manual Bookmarking
✔
✔
✔
Manual Reporting
✔
✔
✔
Bookmark based Word Clouds
✔
✔
✔
Profanity Filtering
✔
✔
✔
Auto-Transcription (Focus)
✔
✔
✔
CMNTY Pulse Pro
Automated Bookmarking
OPTIONAL
OPTIONAL
✔
Automated Reporting
OPTIONAL
OPTIONAL
✔
MoodBoard based Word Clouds
OPTIONAL
OPTIONAL
✔
Sentiment Analysis
OPTIONAL
OPTIONAL
✔
Service Level
SLA
SILVER
GOLD
DIAMOND
Uptime Guarantee
99.80%
99.90%
99.95%
Backups
Weekly
Weekly
Daily
Data Recovery
1 Week
1 Month
1 Month
Support response time (business hours)
48 Hours
24 Hours
8 Hours
© 2007 - 2021 CMNTY Corporation