Customer community platform

Security

What We Do to Protect Your Data and Privacy
ISO 27001:2013 GDPR Compliant
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Platform

2FA

2FA options with SMS, Email and Authenticator apps.

SSO

SAML 2.0 based single sign-on.

Session Management
  • Duration of a session
  • Log off on closing the browser
  • Anti-Spam

    reCAPTCHA implementation.


    Password settings
  • Character requirements
  • Minimum password length
  • Password expiration
  • Prevent password reuse
  • Allow change of password only once every 24 hours
  • Rate limits

    Rate limits on anything user related EG:

  • Reset password / change password
  • Sign off
  • 2FA
  • API authentication
  • Audit Log

    Every security related event that a member takes, is being tracked in an audit log.

    Anti-virus

    Anti-virus software scans all uploaded attachments.

    Infrastructure image

    Infrastructure

    Encryption

    Industry-leading encryption to protect all external traffic in transit (via HTTPS/TLS) with 4096 bit encryption keys.

    Backups

    Encrypted data backups performed nightly.

    Snapshots

    Server snapshots performed nightly.

    Penetration tests

    New penetration test multiple times per year.

    Organization image

    Organization

    GDPR Compliant

    Fully compliant with the GDPR with default Data Processing Agreement available.

    ISO 27001:2013

    We are ISO 27001:2013 certified.

    Awareness

    Quarterly security awareness sessions to train employees in handling confidential data.

    Antivirus

    Anti-virus across all corporate devices.


    Policies

    Several policies present like a information security protocol, browser configuration and device configuration policies.

    Secure deletion of paperwork

    Waste bins for confidential data present in both offices.

    Removable storage

    Prohibited.

    Security Officer

    Designated security officer.


    Remote wipe

    Remote wipe across all corporate devices.

    Access

    VPN connection with certificate and username/password combination.

    Security notification

    Rapid response in the unlikely event of a security incident.

    Background checked employees

    All our employees are background checked.

    Have specific security or privacy related questions? Please contact us

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