Setting up SSO with CMNTY and Google G-Suite

  This article explains how to set up SAML-based SSO (Single Sign-On) between CMNTY Platform and G-Suite (Google), where G-Suite will be your Identity Provider and CMNTY Platform will be your Service Provider. This works with corporate Google accounts (which are part of G-Suite), not regular Gmail accounts. Configuring the identity provider […]

Using Dynamic user groups

You can automatically populate user groups (sub-groups of your community members) based on community platform participation (i.e. whether they have added an idea to a challenge, commented on a forum, or given a specific answer on a questionnaire) or on profile information (i.e. age, location, or interests). Creating a user group with members who have […]

Importing CSV files

  You can import members from a CSV file. You may want to do this when you have a list containing email addresses and additional profile information (i.e. first and last names, pre-screening preferences, etc.). You can upload your CSV file by following the steps below: Go to Manage at the top […]

Optimizing your platform’s SEO settings

Allowing search engines to your platform means that platform content can show up in results of search engines like Google. Note that allowing search engines only applies to open platforms. There are several settings for SEO. Follow these steps to make sure that your platform can be found in the search […]

Setting the platform status

Platform Status allows admins to select the visibility of your platform and its content. Available platform statuses are: Open When the platform status is set to Open, the platform will be open for everyone. Members don’t need to log in to see content, but they do need an account to […]

Using the Sandbox platform

Sandbox platforms can be used to make exact copies of existing platforms, except that no notifications or emails can be sent from a sandbox platform to users. Simply synchronize a sandbox platform with a live platform and use it, e.g. to test an impact of a software update, design changes […]

Setting up Google Translate

  Google Developers Console configuration for Google Translate API Google Translate is a community content translation tool that allows you (and your community members) to translate user-generated content within a CMNTY Platform. When Google Translate is activated, a flag icon will appear next to content on the front-end of your […]

Configuring Two-Factor Authentication (2FA)

  What is 2FA? You can make the login process more secure by using the two-factor authentication method. With two-factor authentication (often called 2FA), you can add a second layer of protection to your account and that of your community members. When activated, each time you log in, the system […]

Setting up SAML-based SSO (Single Sign-On)

With SSO (Single Sign-On), you can login to multiple systems with the same login credentials. You can now use SSO with your community platform. Your members can enter a single username and password once and get secure access across different applications including your community. For example, CMNTY Platform and your […]

Configuring the supported files

On the file configuration page you can set the file upload size, default image, enable files and do some video settings. You can find this page by following these steps: Go to Configure at the top menu in Admin. Choose File Configuration at the left menu. Maximum file size Determine the maximum file […]