User Group Webinar

We are excited to share our Webinars on our Help Center after they have occurred. Please be aware these are recorded live. If you have any questions, please send them to

Pinned Discussions

A Pinned discussion is a discussion that is always displayed on top of its Discussion Board’s list, even when newer discussions are added. Only Community Managers and Admin-level roles can make a discussion pinned. You can allow a discussion to be pinned by following the steps below: While viewing the […]

Masked Discussion

A Masked discussion is a discussion where users will not see comments until they post a comment. Only Community Managers and Admin-level roles can make a discussion masked. You can allow a discussion to be masked by following the steps below: While viewing the discussion, click the Gear icon to […]

Reporting Security Incidents

Although we do our best to keep our security level high and protect everyone’s privacy at best, there is always a chance you might have come across a (potential) dangerous issue. All of our platforms have been equipped with a security.txt file, according to the standards defined over here. You […]


At CMNTY we regularly discuss feature ideas for our platform. Many of these ideas come directly from our clients who have great ways of solving certain problems. We can’t put every idea into practice, but we have processes in place to make sure the best ideas make it to the […]

Events Registration with Questionnaire

Without a native Events module, we thought of an innovative solution to maintaining an events registration system within the platform. Our Questionnaire module works well as a form to confirm attendance to an event by requiring members to submit their response to be counted as registered to an event. Attendance […]

About Recruitment

Recruitment is a section for reviewing imported member information, by allowing a view of all profiles imported to the platform before they are registered as an invite or user. After importing a CSV of users and assigning their profile information, this information is created as profiles in Recruitment. Recruitment offers […]

Newsletter Insights

Tracking engagement of members is now much easier with our Newsletter feature in Analysis. Newsletter allows a quick review of who was sent a given Newsletter and assess whether the user received, opened, bounced, or complained about the email. Review Newsletter Insights Go to Analyze on the top menu in Admin. Select Newsletter […]