Basic Terms and Conditions (template)

It’s considered general best practice to add a terms and conditions statement to the registration form of your platform. This to inform your members/participants what is requested from them. Within this template, we have identified required information, “«»”, in bold  and considerations “<>” in italics. Our statement is a guideline and you […]

Send Invite to Focus Meeting Attendees

Send Invite function of Focus allows for you to send out invites to members so they can join your meeting. Invites include an ICS file to add the event to their calendar software. Send Invite function will only send to users who have access to the meeting based on the User […]

Focus – My Speakers Aren’t Working Properly

This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Table of Contents I am having issues while checking my device: Check if you can hear sound from a different website Check if your operating system has volume turned on […]

Focus – I am unable to share my video

This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. 1. Check if your file type is allowed Focus can only play .mp4 and .mov files. Validate that your file ends with either of both extensions 2. Check if your […]

Focus – I am unable to share my screen

This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Check if your on a desktop or laptop Unfortunately Focus does not allow you to share your screen from a mobile phone or tablet at this point. In case you […]

Focus – My Camera Isn’t Working Properly

This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Table of Contents I am having issues while checking my device: Check if no other application is using your camera Check if your browser is allowed to access the camera […]

Focus – My Microphone Isn’t Working Properly

This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Table of Contents I am having issues while checking my device: Check if no other application is using your microphone Check if your browser is allowed to access the microphone […]

Focus Troubleshooting

Focus heavily relies on the camera and microphone of your device. Being able to access both is important in order to run successful meetings. In case either your microphone or video is not working properly, please follow guidelines below in order to resolve the issue. Conduct an Automated Test Focus […]

HeatMap

Use HeatMap for product concept testing and point-of-sale goods where shelf placement, webshop design, branding and packaging impacts a buyer’s decision. Allow people to place Positive and Negative markers with comments on any image. Understand what people like or dislike and where they focus their attention on. Heatmap is a […]

About the Focus Module – Real-Time Video Group Chats

Host virtual focus groups, in-depth interviews (IDIs) and live brainstorming sessions within your community platform. Automatically transcribe recorded sessions, bookmark important sentences for later analysis and filter on sentiment. The Focus module offers a seamless location to organize online video chats with members of your platform. With Focus, community managers […]