Upgrading and its benefits

When your community grows, so does your ability to engage users when you upgrade your plan. Your decision to upgrade can be for a number of reasons from increasing members, desire for increased engagement tool, or greater segmentation and analytics. Whatever your reasons may be, we outline all the benefits […]

Where can I find my invoices?

The ability to view and edit payment information if rests solely with the Platform Owner. Invoice statements can easily be found in the Payment section of Admin. Finding Invoices Sign in as the Platform Owner. Go to the Admin section of your CMNTY Platform. Select Payment in the Profile drop-down on the top-right. Go to Invoices on the […]

How to Change Username

Username is one of the only options to identify your profile within the platform. However, we do not offer members the ability to change their username after sign-up. To this end, we offer the ability to update and review all profile content in User Management. There Admins can update and change […]

Adding custom icons to the menu with CSS

  Our Navigation Menu allows for custom links and pages to be added. We offer menu icons for these items are available in Menu Configuration. You may have a preferred icon to use for your menu items; in this case, use CSS to add custom icons to your menu. Add Custom […]

How do I change the platform owner?

The Platform Owner is the main account owner for your community. This role usually corresponds to the account that created the community and is the only role with the ability to activate and cancel a project. Changing Platform Owner Communities and the admins running them can change, so we have […]

How do I sort module content?

The order of content can be important to how users engage with your community. Placing the most popular content to the top of module pages allows for greater users to see and engage with that content. To this effect, we have the Sort View feature to allow admins to arrange […]

How can I update my payment information?

We often get asked by clients how they can update their payment information in the platform. Its a quick and easy process as long as you have access the Platform Owner account. To update payment information: Sign in as the Platform Owner. Go to your Profile at the top-right corner in Admin. […]