How do I change the platform owner?

The Platform Owner is the main account owner for your community. This role usually corresponds to the account that created the community and is the only role with the ability to activate and cancel a project.

Changing Platform Owner

Communities and the admins running them can change, so we have a quick process to change platform owners in the event of such change being requested. To change platform owner:

  1. Reach out to our CSM team or email
  2. In the request, state who the new platform owner should be and make sure that user has a community manager role.
  3. Wait for our response confirming your change of platform owner.