Creating a platform in CMNTY Hub

You can create a new Hub platform by following the steps below:

  1. Press the add platform button at the bottom right corner of your interface.
  2. Choose a platform name and domain name.
  3. Select a platform you want to duplicate from. This platform will be an exact copy including, design, settings, content and users.
  4. Press Save and your new platform will be created.
  5. You will automatically be directed to the overview page in CMNTY Hub. The status is now Pending. As soon as the platform is ready, the status will be set to Internal Use and can then be Activated.

It usually takes only one minute before your new platform becomes available. If it takes longer, please contact us at

If you work in a marketing or research department, or if you are an ad agency then you might want to know more about managing multiple community platforms for longer or shorter periods.

Or, click here to discover some steps to help make sure that you and your community members get the most from your community.