Images and recommended sizes

Images are important to create an engaging design for your community. To better avoid image upload issues, we have outlined a few basic image size recommendations to ease your design process. As a general rule, all images have a maximum size of 250 MB and allowed file formats are JPEG, PJPEG, PNG, and GIF.

The Design section of Admin has specific recommendations (hover over the Question Mark bubble) for each image type as these images constitute the background and header images on your community:

Image inputs within the Platform Template section of Design include:

  • Header Image:
    • Your header image for a full HD screen should be 1846 x 250 px. Please keep in mind that the height dimension is fixed, and it is, therefore, strongly recommended that the height of the header image is at least as many pixels as indicated – otherwise quality of its appearance in the front-end may suffer.

  • Logo Image:
    • Your logo should be 240 x 110 px. Please keep in mind that these dimensions are fixed, and it is, therefore, strongly recommended that either the height or the width of the logo is at least as many pixels as indicated – otherwise quality of its appearance in the front-end may suffer.

  • Favicon:
    • The favicon is usually displayed in your browser tab or next to the URL. We recommend using a square image (200 x 200 px).

  • Advanced Image Settings
    • Main Background Image
      • Your background image will be repeated both horizontally and vertically, so we recommend a pattern-like image.

    • Login Background Image
      • Your background image for the login page will be repeated both horizontally and vertically, so we recommend a pattern-like image.

Image inputs within the Mobile Template section of Design include:

  • Background Image
    • Your background image will be used on Platform authorization pages. We recommend using an image that will fill a full HD-sized screen (1080 x 1920 px). If you choose a different image size, it will be cropped and/or centered.
  • Logo Image
    •  Your logo should be at least 360 x 180 px. We strongly recommend that either the height or width of the logo is at least as many pixels as indicated so that your image displays with good quality.
  • Header Image
    •  Your logo should be at least 360 x 180 px. We strongly recommend that either the height or width of the logo is at least as many pixels as indicated so that your image displays with good quality.
  • Android Icon
    •  The Android icon will be displayed on your homescreen when you create a shortcut to a URL from your mobile browser. We recommend using a square .PNG image (200 x 200 px).
  • iOS Icon
    •  The iOS icon will be displayed on your home screen when you create a shortcut to a URL from your mobile browser. We recommend using a square image (200 x 200 px).

Image inputs within the Admin Template section of Design include:

  • Brand Logo Image
    • This logo will appear on the top left corner of the admin pages. It should be 111 x 50 pixels.
  • Start Page Image
    • This is the image will appear on the start page of the admin section. It should be 1920 x 1080 pixels.

Image inputs within Publish sections are all less strict as they are not confined to specific pixel thresholds, though they maintain a maximum size of 250 MB and allowed file formats are JPEG, PJPEG, PNG, and GIF. 

Read our blog explaining effective ways to keep your community members inspired!

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