Using shortcodes

Shortcodes are dynamic fields that will show information that is particular to individual users. For example, you want to create a custom welcome message on your CMNTY Platform that greets users with “Welcome {USERNAME},” where {USERNAME} is replaced by that user’s username. If shortcodes are available in a particular email notification or activity, you will see an icon in the rich text editor bar.

Custom profile field shortcodes can be used in the newsletter. Every other email can have all name formats (username, first name and last name) and specific shortcodes that apply to that email.

We don’t encourage people to use shortcodes places than where they are available, on a custom page the shortcode {NAME} will work.