User Groups

One of the most powerful features of CMNTY Platform is our user grouping system. User groups not only allow you to export information from segments of your community to understand your community activity in meaningful ways, but they will also allow you to target content to specific members (with a targeted group) so that you can curate the content that your community members see.

There are two types of user groups that are supported in CMNTY Platform. The first type of user group, which is supported on all of our plans, are Normal user groups. Users are added to Normal user groups manually. To add a user to a manually:

  1. Go to the Admin section of your CMNTY Platform.
  2. Navigate to Mange and User Management.
  3. Find a user that you would like to add to a user group and choose Options and Edit Groups.
  4. Select the user groups you would like to add the user to and the Update groups.

You can also upload members to a Normal user group using a Bulk CSV Upload. To do this:

  1. Go to the Admin section of your CMNTY Platform.
  2. Navigate to Mange and User Groups.
  3. Find a user groups that you would like to add users to and choose Options and Add users from CSV.
  4. Be sure to upload a CSV with one column containing email addresses of the community members you would like to add to the selected user group.

Learn more about assigning content to user groups.

Learn more about creating groups automatically with Dynamic User Groups.

Was this article helpful?

Related Articles